Once upon a time I used to belong to a gym. To Lucille Roberts.
I quit back in 03/2012.
The above text (text!) was received by me last night, 11/2013.
I tried calling Lucille Roberts’ customer service line this morning, but there was no answer (shocker!), so I just sent the following email to firstname.lastname@example.org. I know it will accomplish nothing, but it did make me feel a little better. :)
To Whom it May Concern:
My name is _________. My cell phone number is _________. On 03/29/2012 I called to cancel my Lucille Roberts membership. The last date of my membership was 5/6/2012.
I no longer consider myself a customer of and/or someone with a business relationship with Lucille Roberts.
Yesterday, 11/7/2013, 18 months after my membership ended, I received an unsolicited spam text from Lucille Roberts. This text came from the phone number _________. I have attached a screencap of the text in question.
My complaints are numerous:
- I am not a customer of Lucille Roberts, so you should not be texting me.
- You are a business, not my friend or relative, so you should not be texting me.
- You don’t know if it costs me to receive a text, so you should not be texting me.
- “Gained weight?” This fat shaming text was completely inappropriate! Actually, I’ve lost (and kept off) almost 90 pounds to date, not that this is any business of yours. But so what if I had gained weight? Or, what if I was someone struggling with an eating disorder, someone to whom “gained weight?” should never be asked? If anything else comes of this email I really hope it reaches the desk of someone who realizes how completely inappropriate this language is! And you should not be texting me.
I am filing complaints with the BBB and the FTC as to how you do business. I am not a customer of Lucille Roberts, and I expressly do not give permission for Lucille Roberts to ever call me, or text me, or email me (except to respond to this email) ever again. If I choose to rejoin Lucille Roberts (doubtful) I will contact you.
Please delete my contact information from your servers, and do not contact me ever again.